IJCSCM

Impact of Supply Chain Complexity on Supply Chain Performance: Moderating Role of Information Technology Infrastructure

Author's Name:

Mohanad Mohammed Sufyan Ghaleb


Department of Management, College of Business,King Faisal University, Al-Ahsa31982, Saudi Arabia.

Veera Pandiyan Kaliani Sundram


Department of Technology and Supply Chain Studies, Faculty of Business and Management, Universiti Teknologi MARA, Selangor Branch, Campus Puncak Alam, Selangor, Malaysia.

The study sought to assess the influence of supply chain complexities on the performance of manufacturing companies in Saudi Arabia, while also evaluating the moderating role of information technology infrastructure. A cross-sectional research design was utilized to gather quantitative data from 370 employees across various manufacturing firms. Descriptive and inferential analyses were conducted using SPSS and Smart PLS software. The results indicated that upstream, operations, downstream, external, and internal supply chain complexities have positive and significant effects on supply chain performance. Furthermore, the study demonstrated that information technology infrastructure significantly moderates the relationship between all supply chain complexities and performance, underscoring the critical role of IT infrastructure in enhancing supply chain outcomes. These findings contribute theoretically by advancing our understanding of the interplay between technological and supply chain complexities within supply chain management. Practically, the results emphasize the importance for manufacturing firms to invest in robust IT systems and foster strong collaborative relationships to improve performance and secure a competitive advantage. Future research could explore these findings in different geographical contexts and incorporate additional supply chain complexities to examine potential variations in results.

Keywords: Supply Chain Complexities, Supply Chain Collaboration, Supply Chain Performance, Saudi Arabia..
slot gacor slot online slot online slot gacor slot gacor slot online slot gacor slot online slot online slot gacor slot online situs slot situs toto slot gacor slot gacor slot gacor slot demo slot gacor

slot demo

slot gacor

slot gacor

slot thailand

slot gacor maxwin

slot demo

toto slot

slot gacor

slot gacor

https://marsexpress.co.id/official/

slot server thailand